Modem

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ghussaini91
Level 2
Hi some of the lines are missing.
I have not received the NBN and the telephone line.
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ghussaini91
Level 2
It is so weird I have been calling many times but no one pick up and neither they replied on the online chat.
While you guys are sending the modem you don't know that what lines are needed.
It is so annoying. While I was purchasing the plan they were there for the money but now no one cares that either you have got the modem or you need help with activation.

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ghussaini91
Level 2
It is so weird I have been calling many times but no one pick up and neither they replied on the online chat.
While you guys are sending the modem you don't know that what lines are needed.
It is so annoying. While I was purchasing the plan they were there for the money but now no one cares that either you have got the modem or you need help with activation.

View solution in original post

Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards