TPG Community

Get online support

My computer cant see my tpg router

Highlighted
Level 1a
Hi there

I had a labtop that couldn't find my wireless internet. I gave up on it.

Now my new (second hand) computer cant find it? Help!! My computer picks up my neighbours wifi but not mine. My phone can connect to it though.

This has been a huge issue and I'm really frustrated. Any help would be amazing. Thank you in advance
1 REPLY 1
Highlighted
Level 8

TPG routers have 2 wifi networks, a 2.4G one and a 5G one. Does your phone show both networks or only one?

What model router is it? Does it have 1 wifi light or a light for each network?