Need to Cancel My Internet

Level 2

Hi I have just spoken to two different people - the first the line was bad so they transfered me, then was put on hold and had to reconfirm all the information before the phone just hung up. Can someone please call me back? I am moving house on the 8 August and want to cancel my internet on that day. Thanks.


Hi @cageasplet, sorry to know that you'd like to cancel the service. Please send us  aprivate message with your TPG customer ID, username and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community