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No update on installation stats

Level 2

Hi Support,


Could anyone please let me know the update on installation staus for ADSL service.

I moved house and previous account is cancelled and I have already paid for the new connection but there is no staus update and I havent heard if there is going to be any technician coming any time soon.


Can you please assist in this issue, it is very urgent.

I am not able to work as I require internet connection.