Refund

shamshersingh87
Level 2
Hi
My name is Shamsher Singh. I have been told that I will get a call in 48 hrs regarding to my issue. As 48hrs has been passed and no one called me. So, I need my money back. I don't want to go further with TPG. I have been charged for the service and service get cancelled but I didn't get any information about when and why my service get cancelled. In my opinion, I think this is a fraud because all this happen and no one is taking this seriously. Please refund my $170 ASAP. I don't have time to keep calling TPG and stay on hold for an hour for follow up. If no one listen to me, I have to call telecommunications ombudsman service. I'm done with it.
Thank you
2 REPLIES 2
RajenS
Moderator

Hi @shamshersingh87 

 

Welcome to TPG Community!

Please PM me your TPG username CID or mobile phone number so I can look at your service

 

RajenS
Moderator

Hi @shamshersingh87 

 

Please check your PM. details send,

Thanks 

Rajen