Technician MDF access

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Level 1c

Hi,

I'm having a technician come to install my adsl2+ next week on Monday 17th February 8am to 12pm. My property manager spoke with body corporate to arrange access to the Main distribution frame. Access to MDF requires a pass code and body corporate want the technician to call on the day and provide them with the code. Issue is that body Corp office opens at 9am and there's a chance the technician will arrive before then. Is there any way to pass on the body Corp details to technician in advance so that they know the pass code. As I am a tenant they are refusing to provide it to me.

1 REPLY 1
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Moderator

Hi @mashuqrahman9,

 

Welcome to TPG Community!

 

We have located the account using your community details. We'll forward your message to our Provisioning Team so they can advise our wholesale partner Telstra regarding this.

Please PM us your Body Corporate details.

 

To send a PM, please refer to this link:How do I private message (PM) in the community