Wifi not working

[Lukemaff]

Hi, our wifi hasn’t been working for over a week and we cannot get through to anyone on the phone. Please help!

[Riezl]

Hi @Lukemaff,

Welcome to TPG Community!

We have located an account using your community details, but we'd like to make sure that we got the right one.

Please PM us your TPG customer ID, username and address.

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community