Hi @Michaelfoster,
Welcome to TPG Community!
We were able to locate your account using your community details and understand the order was processed last 31st of August.
The installation time frame for the ADSL service is within 10 to 20 working days.
A notification email will be sent to you once there's a scheduled appointment to install and activate the account.
Should you require further assistance, please let us know.
Regards,
BasilDV
