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Would like to cancel my account

NW
Level 2
Level 2

Hi There 

My name is Nady Wassef , I have trying to contact you for more than a week , can you please cancel my account immediately , User No 6232266 Land Line No 08 70739747

PLease cancell My plan with you , Moved to another provider

Thanks

Nady Wassef

Mob 0439 876 621

2 REPLIES 2
4751214
Level 2
Hi
I would like to cancel my account, have gone to another provider, please stop automatic payment from my account
I tried to upgrade to nbn with tpg, but no response from your tpg customer service business
Shane
Moderator

Hi @4751214,

 

Welcome to the community!

 

We are sad to know that you're considering to cancel the service with us. Please shoot me a private message with your account details (Username/Customer ID) together with the address on file also include your best contact number and preferred time, we'll have one of our Account Specialists to contact you.

 

Regards,

 

 

Hi
I would like to cancel my account, have gone to another provider, please stop automatic payment from my account
I tried to upgrade to nbn with tpg, but no response from your tpg customer service business