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there is still no vacant pair at the address

Level 1

Its been nearly a month I do not have adsl+2 connection yet.


I just moved to Epping and it was reallocation. But still no reply no answer from TPG and still monthly fees gets deducted .


Hi @semi,


Welcome to the community!


I'd love to help and get the bottom of this.


Kindly, PM me your account details (username/customer ID or contact number associated with the account)


I will have this checked.