30 days Cancellation fee

[sramondetta56]

Hi,

Ive been charged a 30days cancellation fee which is unfair and I would like to have reviewed and reversed.

I've been a client for 5 years the NBN will be transfered to IINET which is owner by TPG, its the same company, therefore no transfer is made. 

Please  reverse this fee asap otherwise I will report this to ACCC as an unacceptable cost, otherwise you should show me how the cost of month has been work out ? or is this a money gouging exercise by TPG

[BasilDV]

Hi @sramondetta56 

Let's check on what we can arrange for you.

Please fling us a private message with your account details and will take it from there.

BasilDV

[sramondetta56 · Accepted solution]

Thanks, the fee has been reversed.