About my account

[Sup43]

I am getting voice message that my account is going to expire soon my data is not working and i cant make any calls... i was on no contract sim only plans .... what do i have to do next??

[BasilDV]

Hi @Sup43

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our Mobile team.

The issue was caused by a delay in the posting of the payment for the service.

A pre-activation has been requested and the service should start working after you reset/reboot the device.

Let us know if you need further assistance.

BasilDV

[Ahra_G]

Hi @Tamilvengai, 

May we know how we can be of help? 

Should you require further assistance, you may reach out to us or you may check out our self-help options located here: http://tpg.com.au/support

Thanks!