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Account Cancellation Help

Level 1c

Hi TPG,

I understand that COVID19 is taking its toll and you guys have shifted to online chat from phone. 

 

I am wanting to cancel my account from last 3 days due to poor ADSL service. I have done enough trobleshooting in the past with this connection.

 

I spent a lot of time to get to some account specilist which probably doesn't exist. I have sent and email to cancel@tpg.com.au but no response. I am looking and waiting at the chat windows since 8 am this morning. Done with the service.

 

Help me cancel this thing

 

Thanks

TS

2 REPLIES 2
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Level 1c

My chat was closed without even replying me after 4.5 hours Smiley Sad

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Level 1c

Can i get a reply from @TPG