TPG Community

Get online support

Account cancellation

Jakegroneberg69
Level 2
Hi I am having trouble logging in properly to cancel my account. I have also tried to contact customer service phone line twice with a bad line where I was told to email my request to cancel@tpg.com.au. This email bounced back as it is not a valid address. Can someone please contact me at my gmail address to assist with cancelling my account.

Thanks
Jake
1 REPLY 1
Shane
Moderator

Hi @Jakegroneberg69,

Send me a Private Message with your account details (Username/Customer ID) together with the address on file also include your best contact number and preferred time.

 

We'll have our Account Specialists Team to contact you to provide updates of the service cancellation


How do I private message (PM) in the community
 

Regards,

 

 

Hi I am having trouble logging in properly to cancel my account. I have also tried to contact customer service phone line twice with a bad line where I was told to email my request to cancel@tpg.com.au. This email bounced back as it is not a valid address. Can someone please contact me at my gmail address to assist with cancelling my account.

Thanks
Jake