Get online support
Hi @donnamthomson12 ,
Welcome to the community!
I was able to locate the account using your community details and confirmed that the service will not experience any interruption until 3rd of November.
You also have the option to make manual payment online please visit this link for more information, https://www.tpg.com.au/support/retry-payment.
Let us know should you require further assistance.
Regards,