Adsl - NBN plan billing

[pmg008]

I've just registered to upgrade from ADSL to NBN, my payment for my ADSl plan has just been paid, depending on when my NBN plan payment comes out, do I get a refund or credit for the unused portion of my ADSL plan payment? I also have Oz talk, will that be credited/refunded?

TIA

[Anonymous]

Hi @pmg008 ,

Welcome to the community!

The unused portion of your ADSL2+ service will be credited to your account and will be used for future payment of the account. Let us know should you require further assistance.

Regards,

[pmg008]

Hi Shane,

What happens to the unused portion of my Oz talk?

TIA.

[Julien_M]

Good Day @ @pmg008 ,

All unused portions of the phone and internet service will be credited when you change the plan. 

I recommend having a read of the following TPG Community articles below which will guide you on how to access and check your billing info online via My Account:

Your billing cycle and advance payments explained

TPG My Account - Accessing your account information online

Please check it out and let me know should you need further contact for assistance.