I've just registered to upgrade from ADSL to NBN, my payment for my ADSl plan has just been paid, depending on when my NBN plan payment comes out, do I get a refund or credit for the unused portion of my ADSL plan payment? I also have Oz talk, will that be credited/refunded?
Hi @pmg008 ,
Welcome to the community!
The unused portion of your ADSL2+ service will be credited to your account and will be used for future payment of the account. Let us know should you require further assistance.
Good Day @ @pmg008 ,
All unused portions of the phone and internet service will be credited when you change the plan.
I recommend having a read of the following TPG Community articles below which will guide you on how to access and check your billing info online via My Account:
Please check it out and let me know should you need further contact for assistance.