TPG Community

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BPAY

Level 1

Why doesnt TPG sort a Bpay billing system. As I dont have a debit card an cant pay my internet bill. Because TPG are **ing asking for a debit card an how **ing dare you **s tell me i need to get a card so i can pay my internet bill..

Sort your ** service out..

Like my name says

** TPG WORST INTERNET PROVIDER I'VE EVER USED..

IF YOU LIVE IN PERTH EXPECT SLOW CONNECTION SPEEDS..

The pic is the reg speed every day an night

2 REPLIES
Level 1

Im having the same issue..

An when you contact TPG they just give you the run around.


Moderator

Hi Guys,

 

TPG is a prepaid service, which means we charge a monthly fee in advance before installation. The initial billing cycle commences when your install is complete. As part of our billing system’s automation, we charge 7 days before the next billing cycle.

 

As stated upon sign up TPG only accepts payment through direct debit or credit card, we apologize for any inconvinience that this may have caused.

 

If you are having technical issues with the service, you can PM your concerns and username to us so we can assist.

 

Kind regards,

Joseph D