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Hello lisant72,
Thank you for your message and for being a part of the TPG Community.
The following link I believe will help you with your needs
https://community.tpg.com.au/t5/Featured-Articles/Customer-Self-Help-Options-with-TPG/ba-p/63193
Regards
PeterW
Wouldn't it just be easier if they sent a monthly invoice like every single other major telecommunications company in Australia does?