Billing

van2157
Level 2
When are TPG going to introduce BPAY ? Why should it be only Direct Debit
5 REPLIES 5
Angeli
Moderator

Hi @van2157

 

Welcome to TPG Community! 

 

Our services are prepaid; thus, requires an active payment method to debit the plan fee on a monthly basis. At the moment, we accept regular credit cards and direct debit for payment methods. 

 

Regards, 

Angeli

 

van2157
Level 2
I know your service is prepaid. ( I’m a TPG customer) I want to know IF & WHEN BPAY will be available!?
Angeli
Moderator

Hi @van2157

 

As a prepaid company, we only accept payments through automatic debit from a card or bank account. We do not offer BPAY or other means of electronic fund transfer.

 

Regards, 

Angeli

van2157
Level 2
I KNOW THIS !! But ! will tpg EVER ? have BPAY ?! you’re not answering my question
Angeli
Moderator

Hi, 

 

At present, we cannot confirm whether when or if BPAY will be accepted. 

 

Regards, 

Angeli