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Can I change direct debit to debit card for purchasing new plan?

linys2002
Level 2

I have bought a $12.5/monthly mobile plan with e-sim just now, but I choose to pay using direct debit. And now, I realize that direct debit have to take up to 3-4 business day. Can someone help me to cancel the order/transaction so that I can put new order using debit card?

2 REPLIES 2
linys2002
Level 2

I am really in urgent and have to get the e-sim asap

kate_
Moderator

Hey @linys2002, we'll see how we can help. If you still need a hand, send me a PM here and let's chat some more.