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Can't find the second mobile service on my account

Royanz
Level 2

Hi, I have two mobile services/numbers with TPG.  However, I could only see one from my account.  Please help to link the other one to my account.       

3 REPLIES 3
Aubrey
Moderator

Hi @Royanz,

 

Welcome to TPG Community!

 

Please send us a private message with both mobile numbers and let's check on how we can go about linking these two.

 

Thanks! 

yudhi236
Level 2

Hi @Aubrey , I have same problem eventhough already linked account. could you please help? I need to activate my 2nd sim card. thanks

Aubrey
Moderator

Hello @yudhi236, welcome to TPG Community!

 

What detail are you using when logging in to your account? Try to login using your username then follow the steps on this link on How to Activate Your TPG Mobile Sim Card.

 

If it's the same thing, send us a private message with your mobile number and we'll check it further for you.

 

Cheers!