Can't make calls after paying

[DMac]

I'd been cut-off for non payment apparently.
I just processed a manual payment on the new my account, using the saved details and the payment went through but I still can't make calls, it says my balance is insufficient. I also can't access mobile data. Please help, I use this phone for work.

[DMac]

Every time I've made a manual payment in the past, it's been instant reactivation, but it's been over an hour now & I still can't make any calls or access the internet using mobile data.

[DMac]

It's working again now.

[Dann]

Hi,

Welcome to the Community!

Thanks for letting us know that it is now working. Feel free to shoot us a message should you need assistance in the future. Cheers!

Regards,

Dann