Get online support
My account has been canceled because of a glitch in the system while they are doing migration to a new system. Customer support informed me that it may take up to 3 days to be resolved?
So 3 days without mobile service?!!
How can I escalate this issue?
We checked the account and it shows that it has been raised to our Escalations team.
A case manager is monitoring the case and the updates will be provided as soon as it becomes available.