Hi @Derpartisan87
Welcome to TPG Community!
We regret to hear that you've decided to discontinue your service with us.
We were able to locate your account using the details that you've provided and it appears that you were able to speak with our Accounts team. They've sent you an email to finalise your request.
We wish you all the best with your new provider and hope that you will consider TPG again in the future we would welcome the opportunity to turn your experience around.
Regards,
BasilDV
