Cancel Account

Level 2

I want to cancel my account for the end of April, I am moving interstate.


Why is there NO EMAIL address to contact? Without being rude, I do not have time to be put on hold for hours and I can't always understand what is being said.


Despite trying to log into my account repeatedly, I am constantly being told I can not log in to cancel that way.


PLEASE give me an email address to contact so I can have this service cancelled. Why is it so hard to contact in writing? I always do things in writing so I have a paper trail.


Hi @Moggy911


We are here to assist you with your request.

Shoot me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted by our Accounts team to discuss the process.