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Invoices after porting my number

jd2202
Level 2

I ported away from TPG over 2 months ago and am still receiving invoices from you.  How can I stop these invoices?  Admittedly they are for $0.00 but every time I receive one (theres 3 per month) I have to go and double check that its a zero balance.

 

I am no longer with TPG and shouldn't be receiving any communications from the company.

 

I have tried phoning but get told there is a high call volume and then the line disconnects.

1 REPLY 1
BasilDV
Moderator

Hi @jd2202

 

We'd like to check the account and raise this to our team in order to stop any communication.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV