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Cancel TPG ADSL2+ service

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Level 1a

Hi.

I need to cancel my TPG Service (ADSL2+)

We have got NBN on the other line into the house, so this service is no longer required.

 

Need this done ASAP.

2 REPLIES 2
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Moderator

Hi @peterlon 

 

We are saddened that you'll terminate your service with us.

 

We'll arrange a call from our Accounts team to discuss the process further.

 

Please send me a PM with your preferred time and best number to be contacted.

 

How do I private message (PM) in the community

 

BasilDV

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Moderator

Hi @peterlon, thanks for your PM. We just want to make sure that we are currently looking at the right account.

 

Before we arrange an account specialist to contact you, please also PM us the customer ID, username and complete address of the account you wish to cancel.

 

We'll wait for your response. Thank you.