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please cancel my NBN + phone services

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Level 1b

can someone please contact me about cancelling my NBN +phone services?

I can't get through by phone and my request for call back get no respons.

 

thx

1 REPLY 1
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Moderator

Hi @5428083, we are sorry to know that you'd like to cancel the service. We have located the account using your community details and we can see that your concern has been raised to our Escalations Team.

 

We have made a follow up and we have advised them to contact you between 9:30AM and 12:30PM today to address the concerns raised.

 

Should you need further assistance, please let us know.