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Cancel home broadband

4452018
Level 2
Hi, I need to cancel my broadband. I've requested this multiple times via phone calls and each time was told by someone that I would receive an email within 24-48 hours. Please advise how I can get this done asap. Thank you
2 REPLIES 2
BasilDV
Moderator

Hi @4452018 

 

We'd like to check on what we can arrange for you to stick around.

 

Just send us a private message with your account details and a brief message of the reason for your request.

 

BasilDV

5875077
Level 2

It's so difficult to cancel the service. I called and was promised that I would received a cancellation email, but no email received. 

It scared me from registering nbn service with tpg, easy to get in but no way out.