Cancel home broadband

[4452018]

Hi, I need to cancel my broadband. I've requested this multiple times via phone calls and each time was told by someone that I would receive an email within 24-48 hours. Please advise how I can get this done asap. Thank you

[BasilDV]

Hi @4452018 

We'd like to check on what we can arrange for you to stick around.

Just send us a private message with your account details and a brief message of the reason for your request.

BasilDV

[5875077]

It's so difficult to cancel the service. I called and was promised that I would received a cancellation email, but no email received. 

It scared me from registering nbn service with tpg, easy to get in but no way out.