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Cancel mobile plan

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Level 1a
Hi there,

I really need to cancel my mobile plan, I have chat with the online support team several times over the last three months but all end up with no reply.

Could you please let me know how to cancel my mobile plan?

Thanks
1 REPLY 1
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Moderator

Hi @jialec5683,

 

Before cancelling, do you mind me asking are you currently having issues with your mobile and is there anything i can assist you with?

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can help with your query.

 

Regards,

Karl