Cancel my FTTB Service

[kamaleshvalasa]

I want to cancel my TPG FTTB account as I am moving out of my current location. Kindly advise the procedure to cancel the service.

[Riezl]

We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our account specialists to contac you for assistance, @kamaleshvalasa.

Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[kamaleshvalasa]

I have sent private message to you.

[Riezl]

Thanks for your PM. We have forwarded it to our accounts team and please expect a call anytime between now and 6PM NSW.

Let us know if we can be of further assistance.