Cancel my FTTB Service

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Level 1a

I want to cancel my TPG FTTB account as I am moving out of my current location. Kindly advise the procedure to cancel the service.

3 REPLIES 3
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Moderator

We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our account specialists to contac you for assistance, @kamaleshvalasa.

 

Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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Level 1a

I have sent private message to you.

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Moderator

Thanks for your PM. We have forwarded it to our accounts team and please expect a call anytime between now and 6PM NSW.

 

Let us know if we can be of further assistance.