Cancel my Mobile service

[sofia0806]

I have called TPG's customer service for serval times to cancel 2 of my mobile services. However the mobile numbers are still actived and I was still charged. Can you please tell me how can you cancel my mobile services and close my account completly?

[Anonymous]

Hi @sofia0806, 

Your private message has been received and I've responded to it. 

Regards, 

Angeli

[sofia0806]

Followed your advice, I have sent a written request to the email address you gave me. Thanks.