Cancel my NBN account

wk_2022
Level 3
Please cancel my NBN account, customer ID(7166727),I have send many emails and submitted cancellation form but no response, why you make it difficult when customer want to leave you, this against australian regulations.
4 REPLIES 4
kate_
Moderator

Let's make things easy and help you out here, @wk_2022.


Send me a PM and we'll get your account sorted.

wk_2022
Level 3
I have send pm to you, but no response ,what is happening here, why TPG is doing that? you have no right to refuse my services cancellation, it is against australian laws
wk_2022
Level 3
I have send pm to you, but no response ,what is happening here, why TPG is doing that? you have no right to refuse my services cancellation, it is against australian laws
Jacob_Bowz
Community Manager

We've responded to you in private messages, @wk_2022. Please get back to us when you can 😊