Cancel my NBN plan

SarahV
Level 2
How do I cancel my NBN plan? There is no link for this in My account...
1 REPLY 1
Shane
Moderator

Hi @SarahV,

 

We're sad to know you're considering to cancel your service with us. We're able to locate your account using your community details. We'd like to arrange a call from one of our Account Specialists to discuss details of cancellation.

 

PM us your best contact number and preferred time.

 

In case you need a reference: How do I private message (PM) in the community

 

Cheers!