TPG Community

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Cancel my account

Level 1

Hi there,


I want to cancel my TPG account. PLease can you send me the relevant form or details.



Jarred Grek


Hi @jgrek,


We regret to know that you'd like to cancel the service.We'd like to have an account specialist contact you to address the matter.


We have located an account using your community details, but we'd like to make sure that we've got the right one.


Please PM us your TPG customer ID, username and address so we can verify the details.


Please also include a brief description of why you'd like to cancel the service together with your contact details.


To send a PM, please refer to this link: How do I private message (PM) in the community




Hi @jgrek, thanks for providing the details via PM.


We have arranged an account specialist to contact you between 12PM and 3PM NSW time today for assistance.


Should you have a preferred contact number and time, please send it via PM. Thank you.


Hi @jgrek, we can see that our Accounts Team has been in touch and discussed the concerns you have raised.


Should you need further assistance, feel free to message us. Thank you.