Cancel my account

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Level 1a

I want to cancel my account as it is no longer needed, but I can’t get a reply from your chat “service”. Can you please advise the best way to cancel, is there an email address? Please help as this is extremely frustrating 

2 REPLIES 2
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Level 4

Send an email to cancel@tpg.com.au with the details of your account.

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Level 1c

It might also help to complain to Telecommunications Industry Ombudsman to keep pressure on TPG to follow up the process.


https://www.tio.com.au/making-a-complaint