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Cancel my service and account as soon as possible

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Level 2

I'm moving oversea, and the other residents do not want the network service anymore.

I need the service to be canceled as soon as possible as my bank account has been canceled.

3 REPLIES 3
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Moderator

Hi @qzbpku1995,

 

We regret to hear that you've decided to discontinue your service with us.

 

We'll arrange a call from our Accounts team between 9AM - 11AM tomorrow for further discussion of the process.

 

BasilDV

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Level 2
Please do not call me as I’m already abroad... use PM or e-mail instead. Thank you.
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Moderator

We'll advise our Accounts Team to send you an email on the email address we have on file, @qzbpku1995.