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Cancellation of Hone wireless 4g broadband

avashish
Level 2
Hi TPG team, I am trying to cancel my Home 4G wireless broadband which I ordered last week. Speed is very slow so I want to cancel this order. I can't see anywhere in My accounts section for cancellation of services. Calling on TPG support is not helping, I am hanging on call for more then 30 mins.. Is there an easier way to do this?
Thanks.
1 REPLY 1
BasilDV
Moderator

Hi @avashish

 

We regret that you've decided to terminate your service with us.

 

We'd like to check the account and raise your request to our Accounts team directly.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV