TPG Community

Get online support

Cancellation of NBN

Highlighted
Level 1c
I need to cancel my NBN service with TPG ASAP as am moving interstate and internet is not required where I will be moving to. I can’t get through to the chat service or phone lines. I can’t find an email address to send a written request to either.
3 REPLIES 3
Level 4

Try this: https://cyberstore.tpg.com.au/your_account/cancel.php

Highlighted
Moderator

Hi beemi1988,

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

 

Highlighted
Moderator

Hi
I escalated your case to the engineering team, and someone will get back to you shortly
please check your PM for ticker number

Thanks