Cancellation

laukong90
Level 2
I have a very simply request, that is to cancel my 5G wireless broadband which I am no longer using.

Please do not try to sell me another service, I do not need another service.

I signed up to try the 5g wireless broadband and that's it. It doesn't work for me, so please cancel my account and do not charge me as I no longer use it.

I have tried to cancel through phone yesterday and had been coaxed to stay with tpg, I don't want to waste my time on the phone.

Cancel my account, give me instructions where to return the modem to.

Thanks

1 REPLY 1
Ahra_G
Moderator

Hi @laukong90

 

Please PM us with your account number or customer ID so we can assist with your request. 

 

Thanks! 

Ahra_G