Cannot access to TPG NBN broadband account

[mandip]

I am trying to access by TPG broadband account but I cannnot access it.  I am TPG NBN customer since 1 year. But, I do not have customer ID.
I have not used account before. So, I tried to access it by going through forget passoword and entering usename same as email before @.
However, the result was not successful and the response given is mentioned below:
Sorry, we are unable to send your temporary password.
Please check and try again here.

So, how can i activate my account and access to my account? I need to access to invoices in there

[BasilDV]

Hi @mandip

The account details were sent to the email you registered to the account.

If you are not able to look for it, kindly send me a PM with any details you've registered for the account for us to check on it.

BasilDV