Cancellation

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Level 1
Please cancel my services for nbn and telaphone as i have shifted to new provider on April 4.2020. The service should cancel once youu shift your provider. This is double dipping into customer's account.
Thanks
1 REPLY 1
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Level 4

Send an email to cancel@tpg.com.au with the details of your account. They require 30 days notice. If you are still getting charged after 1 month, consider complaining to TIO or ACCC.