TPG Community

Get online support

Cancelling Home Wireless connection

bensonsbcheung
Level 2

Hi

 

I tried to ring the Support and Account/Billing number, but it keeps disconnecting after a minute.

To whom I can contact to get my account cancelled andn details regarding returning the 4G modem?

 

1 REPLY 1
BasilDV
Moderator

Hi @bensonsbcheung

 

We regret to read that you've decided to terminate your service with us.

We'd like to raise this to our Accounts team and have someone to call you to discuss the process.

 

Shoot me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

 

BasilDV