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Hi There, i need someone to assist on cancelling my NBN plan at TPG. I have tried the online support, live chatting and reached out to 4 people however no one ever solved my problem and they all end my conversation by "let me transfer you to an account specialist" then it's forever waiting. I have been dealing with different staff since 12 pm today and its been 5 hours, still no one reached out and I honestly do not know whether there is any "account specialist" able to help. I have also emailed you guys and request for cancel NBN service, and here i am posting this as well. Please serve this as a written notice and assist solving this matter as we do not wish to pay for your service now. BTW there is no contract involved!
Hi tonydong699
Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service
Hi There,
I need someone to assist on cancelling my NBN plan at TPG.
I am going to leave the apartment on 19 of May/2020 and I need that for that day you have already disconnected the service, I am not working at the momet and I don't have money to continue paying for the service.
Thanks.
209/145 Roden st. West Melbourne 3003
Hi There,
I need someone to assist on cancelling my NBN plan at TPG.
I am going to leave the apartment on 19 of May/2020 and I need that for that day you have already disconnected the service, I am not working at the momet and I don't have money to continue paying for the service.
Thanks.
Cindy Gonzalez
0420736838
cindylorena9623@gmail.com
209/145 Roden st. West Melbourne 3003
Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regards