Cannot Access TPG site

[0422616130]

I am currently in Philippines.

I can't access the TPG website. Each time I try I get 

"The requested URL was rejected. Please consult with your administrator.

Your support ID is 120ff142-f325-4e0c-acb7-ca2df174aead

Error 403 - Forbidden

F5 site: hk2-hkg"

I can't log in and this msg appears. Is a nuisance as I can't top up my account.

I'm not sure if all this because not in Australia. I need resolved ASAP

[kate_]

The TPG website isn't accessible from overseas, which is why you're seeing that error when you try to log in.

If you send me a PM here, we'll help get your prepaid balance topped up.