Cannot login to account as I have changed my mobile number

[bmcniven]

I cannot login my account since the old mobile number linked to the TPG account is not used anymore, also I got new number from TPG for long time now but never check my account before Now my Phone have not credit for making a call and I don’t know why I not billed automatically Can you help me change my mobile number in order to sign in to my account? Thank you .

[BasilDV · Accepted solution]

Hi @bmcniven 

In order to update the mobile number on the account, please raise the request to our Privacy Team.

Just fill in the secure form: https://tpg.com.au/identity

BasilDV