Cant login to account

[Anonymous]

Hi @montybatton,

I responded to your initial post located here. To better understand the situation, could you shoot us a PM with the account details of the new SIM card.

How to send a PM? 

Did you ever get this resolved? My mother is in the same position. 

[Leichelev]

Can anyone reply please. Can't login. Can't reset password. Cant pay account. So now I have no bloody internet. No 24hr number to call.

[Anonymous]

Hi @Leichelev,

Let us help arrange one of our Account Specialists to assist us process the payment. Could you shoot us a PM with your details 

How to send a PM? 

Regards,

Can anyone reply please. Can't login. Can't reset password. Cant pay account. So now I have no bloody internet. No 24hr number to call.

[mari_stu]

Hi there I'm also having this issue. I'm also not able to send PMs, it doesn't appear as an option when I go to anyone's profile. When I go to private messages on my own account it says "You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue."

Can someone help please?

[Anonymous]

Hi @mari_stu,

The community profile must be Level 2 to show the Private Message option. Could you please try again and send us your details to better understand the situation with the TPG log-in issue.

How to send a PM? 

Regards,

Hi there I'm also having this issue. I'm also not able to send PMs, it doesn't appear as an option when I go to anyone's profile. When I go to private messages on my own account it says "You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue."

Can someone help please?