Change NBN plans

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Level 2
Hi everybody. I would like to change my NBN plan. I'm out of contract now and paying month to month. Will it cost anything to change plans and will I have to enter another contract period? Or, can I simply change plans and stay unlocked? Thanks in advance.
1 ACCEPTED SOLUTION

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Moderator

Hi @Pleasance

 

Welcome to the community!

 

You can change your NBN Plan anytime you want, free of charge and no additional lock-in contract. We did an article that you may find helpful feel free to visit the link below.

 

Changing NBN Plans through My Account

 

Note: Any unused portion of the current billing cycle and the credit will be used towards the next bill for the service with the new plan.

 

Let us know should you require further assistance. Cheers!

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3 REPLIES 3
Highlighted
Moderator

Hi @Pleasance

 

Welcome to the community!

 

You can change your NBN Plan anytime you want, free of charge and no additional lock-in contract. We did an article that you may find helpful feel free to visit the link below.

 

Changing NBN Plans through My Account

 

Note: Any unused portion of the current billing cycle and the credit will be used towards the next bill for the service with the new plan.

 

Let us know should you require further assistance. Cheers!

View solution in original post

Level 2
Hi Shane

Thankyou so much and Happy New Year!
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Level 1b

@Pleasance wrote:
Hi everybody. I would like to change my NBN plan. I'm out of contract now and paying month to month. Will it cost anything to change plans and will I have to enter another contract period? Or, can I simply change plans and stay unlocked? Thanks in advance.